IntroductionOverview在呼叫中心和類似環境中,用戶可能需要
在呼叫中心及类似环境中,用户可能需要电话默认使用耳机模式来接听和拨打电话。
我们所有的电话型号均支持此功能(本文以X210为例)。
① 一台电话,连接到交换机并能获取IP地址。
② 一台用于配置的电脑,连接到与电话相同的交换机,确保电脑与电话之间网络互通。



登录电话网页界面后,进入“电话设置” - “功能设置” - “基本设置” - “耳机响铃”,选择启用,然后点击“提交”。

注意:在电话LCD上,也可以通过点击“菜单” - “功能” - “常规” - “耳机响铃” — 启用 — “保存”进行配置。
使用此方法,默认情况下耳机会响铃并接听来电。但是,拨出电话仍然默认使用免提模式。如果您希望来电和拨出电话都默认使用耳机模式,请参考下面的方法二。
登录电话网页界面后,进入“电话设置” - “功能设置” - “基本设置” - “自动耳机”,勾选该选项,然后点击“提交”。
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