IP電話呼叫完成功能和配置指南

簡介

概述

通話完成(Call Completion)是一項功能,當受話方忙線或拒絕通話時,會在本機電話上顯示重撥、手動回撥或取消的選項。

適用型號

本文件適用於 BX3S 和 BX4 等型號。BX5S 和 BX6 系列目前不支援通話完成功能。

目標讀者

本文件適用於需要快速了解並驗證通話完成功能的內部公司測試人員。

通話完成功能說明

當通話完成功能啟用且自動信令重撥啟動時,若受話方忙線或拒絕通話(拒絕代碼:486),電話將顯示 Call Completion Waiting xxxCall Completion Calling xxx 提示。電話透過 SIP 信令(notify: terminated)監控受話方的空閒狀態,允許使用者手動回撥或取消請求。

當通話完成功能停用時,電話將不會顯示 Call Completion Waiting xxxCall Completion Calling xxx 彈出視窗。

通話完成設定指南

1. 通話完成位於設定檔的 區段:

注意:BX5S 和 BX6 系列不支援通話完成功能;設定檔中包含設定 P1 Call Complete: 0。

Call Completion Display in Configuration File Interface

參數名稱參數說明
P1 Call Complete啟用或停用 Call Complete 功能。值 1:當受話方從忙線變為空閒時,電話會提示手動回撥或取消。值 0:停用功能。(預設值:BX3/BX4 為 0;BX5/BX6 不支援此功能)


2. 網頁介面路徑:Phone Settings - Features - General Settings。切換 Call Completion 核取方塊以啟用或停用功能。

Call Completion Location in Web Interface

3. LCD 介面路徑:Menu - Features - Call Completion

Call Completion Location in LCD Interface

按下 Enter 存取設定,然後選擇 OnOff 以啟用或停用功能。

Enable or Disable Call Completion Settings

通話完成使用指南

受話方忙線(通話保留已停用)

1. 在測試電話上啟用 Call Completion(透過 Web - Phone Settings - Features - General SettingsLCD - Menu - Features - Call Completion)。在目標電話 B 上停用通話保留。

2. 電話 B 正與電話 C 通話中。測試電話以免持、聽筒或耳機模式撥打電話 B。測試電話會顯示 Call Completion Waiting xxx 彈出視窗(xxx = 電話 B 的號碼),如下所示:

Phone displays 'Call Completion Waiting xxx' pop-up

3. Call Completion Waiting xxx 彈出視窗的操作:

(1) 按下 Cancel:電話離開等待畫面並返回待機狀態。當電話 B 變成空閒時,不會出現回撥提示。

(2) 按下 OK:電話離開等待畫面並返回待機狀態。電話 B 變成空閒後約 30 秒,測試電話會顯示 Call Completion Calling xxx 彈出視窗:

Call Completion Waiting pop-up

按下 Cancel:不撥出電話,返回待機狀態。

按下 OK:SIP 封包擷取顯示對方發送 Notify(terminated)。測試電話將重撥電話 B 以建立正常通話。

SIP Packet Capture Filter

受話方拒絕通話(拒絕代碼:486)

1. 在測試電話上啟用 Call Completion。在目標電話 B 上將拒絕回應代碼設為 486(Busy Here)。

2. 測試電話以免持、聽筒或耳機模式撥打電話 B。電話 B 拒絕通話。測試電話會顯示 Call Completion Waiting xxx 彈出視窗(xxx = 電話 B 的號碼),如下所示:

Call Completion Pop-up Interface

3. Call Completion Waiting xxx 彈出視窗的操作:

(1) 按下 Cancel:電話離開等待畫面並返回待機狀態。當電話 B 變成空閒時,不會出現回撥提示。

(2) 按下 OK:有兩種情況:

     a) 如果電話 B 正在通話中:拒絕後,測試電話返回待機狀態。電話 B 掛斷後約 30 秒,它會顯示 Call Completion Calling xxx 彈出視窗。

     b) 如果電話 B 當時是空閒的:立即拒絕並返回待機狀態後,測試電話會快速顯示 Call Completion Calling xxx 彈出視窗:

Call Completion Pop-up

按下 Cancel:不撥出電話,返回待機狀態。

按下 OK:SIP 封包擷取顯示對方發送 Notify(terminated)。測試電話將重撥電話 B 以建立正常通話。

SIP Packet Capture Filter

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